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Welcome to Sole Creatures

RETURNS

 

Quality is our highest priority. Always has been, always will be.
Sole Creatures gladly accepts returns of unworn, undamaged or defective merchandise purchased in our retails stores for full refund or exchange within 30 (thirty) days of original purchase.

  • Returned items must be accompanied by the original receipt.
  • Refunds will be made in the form of the original payment or cash.

Our Guarantee
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. All in-store returns/exchanges in accordance with this policy for purchases paid for by cash or check require a government-issued photo ID.

Internet Purchases
Sole Creatures gladly accepts returns of unworn, unwashed, undamaged or defective merchandise purchased by phone or online for full refund or exchange within 30 days of original purchase. Requests for refund or exchange of merchandise purchased by check must be accompanied by the original receipt. Refunds will be made in the form of the original payment. Requests to exchange merchandise received as a gift must be accompanied by a gift receipt.